Privacy Policy

What we collect

Using the phone app without an account collects nothing beyond what stays on your device. (The web app at use.durance.app always needs an account.) If you sign in, we store your email address and the counters you have created so those features can work. If you subscribe, we also store whether your subscription is active. We do not connect to your contacts, calendar, or location.

Payments

Subscriptions are processed by our billing provider RevenueCat, together with Stripe for the web app and the Apple App Store or Google Play for the phone apps. We do not receive or store your payment card details. Those providers may keep billing records for as long as the law requires.

What we do with it

We use signed-in data to run the app, bring back your counters after sign-in on another device, answer emails, keep the service secure, and fix problems. We do not sell personal information or show ads.

Signing in and syncing

Counters created before you sign in are copied to your account the moment you do. Account data is hosted by Neon.

Services used by the website

If you agree, this website uses Google Analytics through Google Tag Manager. ZeptoMail processes contact messages so we can receive and reply to them. Cloudflare Turnstile processes anti-spam signals. When a contact message fails to send, Sentry receives the submitted name, email address, enquiry type, and message alongside the error so we can recover the enquiry and fix the problem. Please do not send bank account numbers, ID, or other sensitive information.

Your choices

You can delete counters you own inside the app. You can also delete your whole account, and every counter saved to it, from Account in the app or on the web — it is removed immediately and permanently (see Deleting your account). For questions, email [email protected]. This draft still needs legal review before launch.